GIANT Connect Terms of Service


Last Updated: July 1, 2022


Welcome to GIANT Connect, the global network for sharing Wifi access. Please read these Terms of Service (these “Terms”) and our Privacy Policy ( (the “Privacy Policy”) carefully because they govern your use of our website located at (the “GIANT Connect Site”), our mobile device application (the “GIANT Connect App”), and our Wifi sharing and access services accessible via the GIANT Connect Site and the GIANT Connect App. The GIANT Connect Site, the GIANT Connect App, and our services are collectively called the “Services.” “We”, “us” and “our” refer to ShareG, Inc. (“ShareG”), as provider of the Services.


Arbitration Agreement. Important notice regarding arbitration: when you agree to these terms you are agreeing (with limited exception) to resolve any dispute between you and ShareG through binding, individual arbitration rather than in court. Please review carefully section 18 (dispute resolution) below for details regarding arbitration (including the procedure to opt out of arbitration).


  1. Agreement to Terms. By using our Services, you agree to be bound by these Terms. If you don’t agree to be bound by these Terms, do not use the Services.
  2. Access to and Use of the Services
    1. The Services enable users to share their Wifi networks with other users who have the GIANT Connect App loaded on a Wifi enabled device. Users who make their Wifi networks available via the GIANT Connect App (“GIANT Connect Hosts”) will receive credits (“GIANT Connect Credits”) in accordance with ShareG credit policies that are separately published on the GIANT Connect Site. Users of the GIANT Connect Site and/or the GIANT Connect App may also load funds into their ShareG account wallet via the appropriate GIANT Connect interface to obtain GIANT Connect Credits that can be used for the purpose of obtaining ShareG Services. 
    2. The GIANT Connect credits that GIANT Connect Hosts and other Users obtain as described above, are credited and maintained in your ShareG account, and are generically referred to as “Credits”. The amount that is credited to such users account via the GIANT Connect App or the GIANT Connect Site, in accordance with the credit policies, is used for the limited purpose of obtaining ShareG Services (such as pay-as-you-go In-Flight WiFi or access to wifi hotspots and for purchasing cellular data plans both domestic & international). There is no other use currently available for Credits, and you acknowledge and agree that any amount credited to your account has no market value and cannot be redeemed or exchanged for money or used in any other monetary transaction unless authorized in these TOS or otherwise in a written agreement with ShareG.  Upon termination of this Agreement for any reason your Credits will expire and be deemed of no further value.
    3. ShareG also offers a rewards program (“GIANT Rewards“) where users earn GIANT Rewards when they spend their Credits to obtain ShareG Services from their ShareG account wallet.  With GIANT Rewards users may get up to 50% extra data for free when they redeem their GIANT Rewards for ShareG Services based upon the current GIANT Rewards accrual and redemption rates.  More information on GIANT Rewards is available on the GIANT Connect Site at
  3. GIANT Connect Host Instructions. In order to act as a GIANT Connect Host, you will be required to configure your access point and Wifi network in accordance with the instructions provided in the GIANT Connect App (the “GIANT Connect Host Instructions”). You are solely responsible for making any changes to your configurations and settings in accordance with the GIANT Connect Host Instructions, and you agree that ShareG has no responsibility for and will have no liability for any changes to or disruption of your Wifi network or related services. You are also solely responsible for compliance with all applicable terms of service from your Internet Service Provider or other third parties with respect to your use of any networks, equipment, or services in the course of sharing your Wifi network pursuant to this Agreement.
  4. Privacy Policy. Please refer to our Privacy Policy for information on how we collect, use and disclose information from our users. You agree that your use of the Services is subject to our Privacy Policy.
  5. Changes to Terms or Services. We may update these Terms at any time, in our sole discretion. If we do so, we’ll let you know either by posting the updated Terms on the GIANT Connect Site or through other communications. It’s important that you review the Terms whenever we update them or you use the Services. If you continue to use the Services after we have posted updated Terms, you are agreeing to be bound by the updated Terms. If you don’t agree to be bound by the updated Terms, then, except as otherwise provided in Section 18(f) “Effect of Changes on Arbitration,” you may not use the Services anymore. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.
  6. Who May Use the Services?
    1. Eligibility. You may use the Services only if you are 18 years or older and capable of forming a binding contract with ShareG and are not barred from using the Services under applicable law.
    2. Registration and Your Information. If you want to use certain features of the Services you’ll have to create an account (“Account”). You can do this via the GIANT Connect Site, the GIANT Connect App, or in some cases through your account with certain third-party social networking services such as Facebook or Twitter (each, an “SNS Account”). If you choose the SNS Account option we’ll create your Account by receiving from your SNS Account certain personal information such as your name and email address and other personal information that your privacy settings on the SNS Account permit us to access.
    3. Accuracy of Account Information. It’s important that you provide us with accurate, complete and up-to-date information for your Account and you agree to update such information to keep it accurate, complete and up-to-date. If you don’t, we might have to suspend or terminate your Account.
    4. Responsibility to Secure Password. You are responsible for all activities that occur under your Account, whether or not you know about them. You agree that you won’t disclose your Account password to anyone and you’ll notify us immediately of any unauthorized use of your Account.
  7. Feedback. We welcome feedback, comments and suggestions for improvements to the Services (“Feedback”). You can submit Feedback by emailing us at [email protected] You grant to us a non- exclusive, transferable, worldwide, perpetual, irrevocable, fully-paid, royalty-free license, with the right to sublicense, under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.
  8. Content Responsibility and Removal.
    1. Definitions. For purposes of these Terms, “Content” means any Internet traffic, including websites, web pages, URLs, text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other content accessed, posted, or transmitted via the Services.
    2. Content Responsibility. You agree that: (a) ShareG does not control any Content that you access via the Services; (b) that all such Content is the sole responsibility of the person or entity from whom such content originated; (c) that ShareG will not be responsible for any such Content or any errors or omissions in such Content; and (d) that ShareG cannot guarantee the identity of any individuals or entities that you may interact with in the course of using the Services and that ShageG is not responsible for their conduct. All Content that you access via the Services is at your own risk and you will be solely responsible for any damage or loss to any party resulting therefrom.
    3. Rights in Content Granted by You. If you post any Content to the GIANT Connect Site (your “User Content”), you hereby grant to ShareG a non-exclusive, transferable, worldwide, royalty-free licence, with the right to sublicense, to use, copy, modify, create derivative works based upon, distribute, publicly display, and publicly perform your User Content in connection with operating and providing the Services to you and to other Account holders. You are solely responsible for all such User Content. You represent and warrant that you own all your User Content or you have all rights that are necessary to grant us the license rights in your User Content under these Terms. You also represent and warrant that neither your User Content, nor your use and provision of your User Content to be made available through the Services, nor any use of your User Content by ShareG on or through the Services will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
    4. Removal of User Content. You can remove your User Content by specifically deleting it. However, in certain instances, some of your User Content (such as posts or comments you make) may not be completely removed and copies of your User Content may continue to exist on the Services. We are not responsible or liable for the removal or deletion of (or the failure to remove or delete) any of your User Content with the exception of personally identifiable information as delineated in the Privacy Policy.
  9. Rights and Terms for Apps.
    1. Rights in GIANT Connect App Granted by ShareG. Subject to your compliance with these Terms, ShareG grants to you a limited non-exclusive, non-transferable license, with no right to sublicense, to download and install a copy of the GIANT Connect App on a mobile device or computer that you own or control and to run such copy of the GIANT Connect App solely for your own personal non-commercial purposes. You may not copy the GIANT Connect App, except for making a reasonable number of copies for backup or archival purposes. Except as expressly permitted in these Terms, you may not: (i) copy, modify or create derivative works based on the GIANT Connect App; (ii) distribute, transfer, sublicense, lease, lend or rent the GIANT Connect App to any third party; (iii) reverse engineer, decompile or disassemble the GIANT Connect App; or (iv) make the functionality of the GIANT Connect App available to multiple users through any means. ShareG reserves all rights in and to the GIANT Connect App not expressly granted to you under these Terms.
    2. Accessing GIANT Connect App from App Store. The following terms apply to any GIANT Connect App accessed through or downloaded from any app store or distribution platform (like the Apple App Store or Google Play) where the GIANT Connect App may now or in the future be made available (each an “App Provider”). You agree that:
      1. These Terms are concluded between you and ShareG, and not with the App Provider, and ShareG (not the App Provider), is solely responsible for the GIANT Connect App.
      2. The App Provider has no obligation to furnish any maintenance and support services with respect to the GIANT Connect App.
      3. In the event of any failure of the GIANT Connect App to conform to any applicable warranty, you may notify ShareG, and ShareG will refund the purchase price for the GIANT Connect App to you (if applicable) at its own discretion and, to the maximum extent permitted by applicable law, the App Provider will have no other warranty obligation whatsoever with respect to the GIANT Connect App. Any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of ShareG.
      4. The App Provider is not responsible for addressing any claims you have or any claims of any third party relating to the GIANT Connect App or your possession and use of the GIANT Connect App, including, but not limited to: (i) product liability claims; (ii) any claim that the GIANT Connect App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
      5. In the event of any third party claim that the GIANT Connect App or your possession and use of that GIANT Connect App infringes that third party’s intellectual property rights, ShareG will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms.
      6. The App Provider, and its subsidiaries, are third-party beneficiaries of these Terms as related to your license to the GIANT Connect App, and that, upon your acceptance of the Terms, the App Provider will have the right (and will be deemed to have accepted the right) to enforce these Terms as related to your license of the GIANT Connect App against you as a third-party beneficiary thereof.
      7. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a terrorist- supporting country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
      8. You must also comply with all applicable third party terms of service when using the GIANT Connect App.
  10.  Acceptable Use Policies. You agree not to do any of the following:
    1. Post, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; (vii) promotes illegal or harmful activities or substances; or (vii) that contains software viruses or malware designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
    2. Use, display, mirror or frame the Services or any individual element within the Services, ShareG’s name, any ShareG trademark, logo or other proprietary information, including without limitation the term GIANT Connect, or the layout and design of any page or form contained on a page, without ShareG’s express written consent;
    3. Access, tamper with, or use non-public areas of the Services, ShareG’s computer systems, or the technical delivery systems of ShareG’s providers and GIANT Connect Hosts, including attempting to access any passwords, SSIDs, or non-public information related to the access points or Wifi networks provided by GIANT Connect Hosts;
    4. Attempt to probe, scan or test the vulnerability of any ShareG system or network, including any access points or networks provided by GIANT Connect Hosts, or attempt to probe, scan, test the vulnerability of, or breach any related security or authentication measures;
    5. Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by ShareG, any of ShareG’s providers, or GIANT Connect Hosts, or any other third party (including another user), to protect the Services or Content;
    6. Attempt to access or search the Services or Content or download Content from the Services through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than through generally available web browsers;
    7. Use the Services to send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation, or run Maillist, Listserv, or any form of auto-responder on the Services, or any processes that run or are activated while you are not logged on to the Services, or that otherwise interfere with the proper working of or place an unreasonable load on the Services’ infrastructure;
    8. Use any meta tags or other hidden text or metadata utilizing a ShareG trademark, logo, URL or product name without ShareG’s express written consent;
    9. Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services or Content to send altered, deceptive or false source-identifying information;
    10. Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services or Content;
    11. Forge, counterfeit, or attempt to use any fake, counterfeit, or unauthorized GIANT Connect Credits to access or use the Services, or use any methods to generate or obtain GIANT Connect Credits other than the authorized methods as described in the GIANT Connect App or on the GIANT Connect Site;
    12. Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services and, unless otherwise authorized by written agreement with ShareG, use the Services to provide ongoing residential or commercial Internet access or for high volume data transfers, including sustained high volume data transfers, hosting any server or server facility, IRC server, or any other server, the determination of which, in each case, may be made by ShareG in its sole discretion;
    13. Collect or store any personally identifiable information from the Services from other users of the Services or from GIANT Connect Hosts without their express permission;
    14. Impersonate or misrepresent your affiliation with any person or entity;
    15. Violate any applicable law or regulation;
    16. Use the Services or Content, or any portion thereof, in any manner not permitted by these Terms; or
    17. Encourage or enable any other individual to do any of the foregoing.
    18. If you are acting as a GIANT Connect Host, you also agree not to attempt to access, read, scan, search, or scrape any Content accessed by or transmitted by users of the Services, or disable any encryption or other security measures intended to protect such Content accessed or transmitted via the Services.
    19. Although we’re not obligated to monitor access to or use of the Services or Content or to review or edit any Content, we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms and to comply with applicable law or other legal requirements. We reserve the right to remove or disable access to any Content, at any time and without notice, including, but not limited to, if  we consider any Content to be objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.
  11. DMCA/Copyright Policy. ShareG respects copyright law and expects its users to do the same. It is ShareG’s policy to terminate in appropriate circumstances Account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders. If you believe that work belonging to you has been unlawfully copied onto the the GIANT Connect Site without your permission, please notify ShareG by sending a written notification of claimed infringement In accordance with the Digital Millennium Copyright Act to [email protected] and ShareG will take appropriate action.
  12. Links to Third Party Websites or Resources. The Services (including the GIANT Connect App) may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products or services on or available from those websites or resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party websites or resources.
  13. Termination. We may terminate your access to and use of the Services, at our sole discretion, at any time and without notice to you. You may cancel your Account at any time by sending an email to us at [email protected] Upon any termination, discontinuation or cancellation of the Services or your Account, the following Sections will survive: 1, 2, 7, 8, 13, 14, 15, 16, 17, 18, and 19.
  14. Refunds. To request refunds, please email us at [email protected] ShareG may or may not provide refunds based on its own discretion.
  15. Warranty Disclaimers. THE SERVICES AND CONTENT ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any Content.
  16. Indemnity. You will indemnify and hold harmless ShareG and its officers, directors, employees and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (i) your access to or use of the Services or Content, (ii) your User Content, or (iii) your violation of these Terms.
  17. Limitation of Liability.
    1. Neither ShareG nor any other party involved in creating, producing, or delivering the services or content will be liable for any incidental, special, exemplary or consequential damages, or damages for lost profits, lost revenues, lost savings, lost business opportunity, loss of data or goodwill, service interruption, computer damage or system failure or the cost of substitute services of any kind arising out of or in connection with these terms or from the use of or inability to use the services or content, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not ShareG or any other party has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
    2. In no event will ShareG’s total liability arising out of or in connection with these terms or from the use of or inability to use the services or content exceed the amounts you have paid to ShareG for use of the services or content or one hundred dollars ($100), if you have not had any payment obligations to ShareG, as applicable.
    3. The exclusions and limitations of damages set forth above are fundamental elements of the basis of the bargain between ShareG and you.
  18. Governing Law and Forum Choice. These Terms and any action related thereto will be governed by the Federal Arbitration Act, federal arbitration law, and the laws of the State of California, without regard to its conflict of laws provisions. Except as otherwise expressly set forth in Section 19 (Dispute Resolution), the exclusive jurisdiction for all Disputes (defined below) that you and ShareG are not required to arbitrate will be the state and federal courts located in the Northern District of California, and you and ShareG each waive any objection to jurisdiction and venue in such courts.
  19. Dispute Resolution.
    1. Mandatory Arbitration of Disputes. We each agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services or Content (collectively, “Disputes”) will be resolved solely by binding, individual arbitration and not in a class, representative or consolidated action or proceeding. You and ShareG agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of these Terms, and that you and ShareG are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of these Terms.
    2. Exceptions and Opt-out. As limited exceptions to Section 19(a) above: (i) you may seek to resolve a Dispute in small claims court if it qualifies; and (ii) we each retain the right to seek injunctive or other equitable relief from a court to prevent (or enjoin) the infringement or misappropriation of our intellectual property rights. In addition, you will retain the right to opt out of arbitration entirely and litigate any Dispute if you provide us with written notice of your desire to do so by email at [email protected] or by regular mail at 99 Wall Street, Suite 5950, New York, NY 10005 within thirty (30) days following the date you first agree to these Terms.
    3. Conducting Arbitration and Arbitration Rules. The arbitration will be conducted by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by these Terms. The AAA Rules are available at or by calling 1-800-778-7879. A party who wishes to start arbitration must submit a written Demand for Arbitration to AAA and give notice to the other party as specified in the AAA Rules. The AAA provides a form Demand for Arbitration at
    4. Hearing Obligations. If your claim is for U.S. $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic or video- conference hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds U.S. $10,000, the right to a hearing will be determined by the AAA Rules. Any arbitration hearings will take place in the county (or parish) where you live, unless we both agree to a different location. The parties agree that the arbitrator shall have exclusive authority to decide all issues relating to the interpretation, applicability, enforceability and scope of this arbitration agreement.
    5. Arbitration Costs. Payment of all filing, administration and arbitrator fees will be governed by the AAA Rules. We’ll pay for all filing, administration and arbitrator fees and expenses if your Dispute is for less than $10,000, unless the arbitrator finds your Dispute frivolous. If we prevail in arbitration we’ll pay all of our attorneys’ fees and costs and won’t seek to recover them from you. If you prevail in arbitration you will be entitled to an award of attorneys’ fees and expenses to the extent provided under applicable law.
    6. Class Action Waiver. You and ShareG agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. Further, if the parties’ dispute is resolved through arbitration, the arbitrator may not consolidate another person’s claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this Dispute Resolution section shall be null and void.
    7. Effect of Changes on Arbitration. Notwithstanding the provisions of Section 5 (Changes to Terms or Services) above, if ShareG changes any of the terms of this Section 19 (Dispute Resolution) after the date you first accepted these Terms (or accepted any subsequent changes to these Terms), you may reject any such change by sending us written notice (including by email to [email protected]) within 30 days of the date such change became effective, as indicated in the “Last Updated” date above or in the date of ShareG’s email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and ShareG in accordance with the terms of this Section 19 (Dispute Resolution) as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms).
    8. Severability. With the exception of any of the provisions in Section 19(e) (Class Action Waiver), if an arbitrator or court of competent jurisdiction decides that any part of these Terms is invalid or unenforceable, the other parts of these Terms will still apply.
  20. General Terms.
    1. Entire Agreement. These Terms constitute the entire and exclusive understanding and agreement between ShareG and you regarding the Services and Content, and these Terms supersede and replace any and all prior oral or written understandings or agreements between ShareG and you regarding the Services and Content. If any provision of these Terms is held invalid or unenforceable by an arbitrator or a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect. You may not assign or transfer these Terms, by operation of law or otherwise, without ShareG’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null. ShareG may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
    2. Notices. Any notices or other communications provided by ShareG under these Terms, including those regarding modifications to these Terms, will be given: (i) via email; or (ii) by posting to the Services. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
    3. Waiver of Rights. ShareG’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of ShareG. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.
    4. Contact Information. If you have any questions about these Terms or the Services, please contact ShareG at [email protected] or +1 415-805-6356 or 99 Wall Street, Suite 5950, New York, NY 10005.